Effective Date: February 17, 2026

Suncoast Custom Pools (“Suncoast,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit sccpools.com (the “Site”) or contact us.

If you have questions about this Privacy Policy, contact us at info@sccpools.com.

1) Information We Collect

A. Information you provide to us

We may collect information you submit through the Site or otherwise provide to us, such as:

• Name
• Email address
• Phone number
• Property address or project location (if provided)
• Project details (e.g., new pool, renovation scope, budget range, timeline, preferences)
• Messages or inquiries you send us

B. Information collected automatically

When you use the Site, we (and our service providers) may automatically collect certain information, such as:

• IP address and general location (city/state)
• Device type, browser type, operating system
• Pages viewed, links clicked, time spent, referring/exit pages
• Approximate geolocation derived from IP address
• Cookies and similar tracking technologies (see Section 5)

C. Information from third parties

We may receive information about you from third parties, such as:

• Advertising and analytics partners (e.g., when you click an ad and visit our
  Site)
• Social media platforms if you interact with our pages or content
• Lead-generation tools you use to contact us (if applicable)

2) How We Use Information

We use the information we collect to:

• Respond to inquiries and provide quotes/consultations
• Communicate with you about services, scheduling, and project updates
• Improve the Site, our marketing, and customer experience
• Understand website traffic and performance (analytics)
• Deliver advertising and measure campaign performance
• Prevent fraud, abuse, or security incidents
• Comply with legal obligations and enforce our policies

How We Share Information

We may share information in the following circumstances:

Service providers

We may share information with vendors who help us operate our business (for example: website hosting, analytics, advertising, CRM tools, scheduling, email/SMS communications, call tracking). These providers are permitted to use information only to perform services for us.

Business transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

Legal and safety reasons

We may disclose information to comply with law, respond to lawful requests, protect our rights, or investigate potential wrongdoing.

With your direction

We may share information when you request or consent to sharing.

We do not sell your personal information in the traditional sense. However, some advertising and analytics practices may be considered “sharing” under certain state privacy laws (see below).

Data Retention

We retain personal information only as long as reasonably necessary for business purposes, such as responding to requests, maintaining records, improving services, and complying with legal obligations. Retention periods vary based on the type of information and purpose.

Cookies and Tracking Technologies

The Site may use cookies, pixels, tags, and similar technologies to:

• Enable core site functionality
• Remember preferences
• Understand usage and performance
• Support advertising and remarketing

You can control cookies through your browser settings. If you disable cookies, some features of the Site may not function properly.

Communications (Email/SMS/Phone)

If you submit your contact information, we may contact you by email, phone, or text message regarding your inquiry, scheduling, or related services.

• Email marketing: If we send promotional emails, you can opt out using the “unsubscribe” link (if included) or by contacting us at info@sccpools.com.
• Text messages: If we send SMS messages, you can opt out by replying STOP (where applicable).
• Calls: Calls may be logged or recorded by us or service providers for quality, training, or documentation purposes where permitted by law.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website or transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights (U.S. State Laws)

Depending on where you live, you may have rights regarding your personal information, such as:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of certain targeted advertising or “sharing” for cross-context behavioral advertising

To submit a request, email info@sccpools.com with the subject line “Privacy Request.” We may need to verify your identity before fulfilling certain requests.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, contact info@sccpools.com and we will take appropriate steps.

Third-Party Links

The Site may contain links to third-party websites (for example, social media platforms). We are not responsible for the privacy practices of those third parties. Please review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. Your continued use of the Site after updates means you accept the revised policy.

Contact Us

If you have questions or requests regarding this Privacy Policy, contact:
Suncoast Custom Pools
Email: info@sccpools.com